Terms & Conditions

These Terms & Conditions govern your access and use of KU Express's services and platform. By signing up and using our services, you agree to comply with the following terms:

1. Service Scope:
   KU Express acts as a logistics aggregator, facilitating order shipments through third-party courier partners.
2. Account Responsibility:
   You are responsible for maintaining the confidentiality of your login credentials and account activity.
3. Shipping Policy:
   All orders are shipped through partnered courier services. Delivery time may vary depending on location and service type.
4. Payment & Charges:
   Shipping rates are dynamic based on package size, weight, and courier. All charges must be cleared before dispatch.
5. Prohibited Items:
   You must not use our service to ship illegal, flammable, hazardous, or restricted items as per government rules.
6. Liability:
   While we ensure best-in-class services, KU Express is not liable for courier partner delays, damage, or loss beyond our control.
7. Termination:
   KU Express reserves the right to suspend or terminate accounts found violating our terms or engaging in fraudulent activity.